Resorts World Awana, situated in the scenic Genting Highlands, Malaysia, is a notable first-class resort that offers a tranquil escape amidst lush greenery.
Location
Resorts World Awana is conveniently located 40.5 miles from Sultan Abdul Aziz Shah Airport and offers scheduled shuttle bus services to nearby attractions like Goh Tong Jaya. Its position in the highlands allows for a cool climate and easy access to attractions such as the Skytropolis Indoor Theme Park and Chin Swee Temple. The surrounding lush greenery adds to its appeal as a popular tourist destination.
Rooms
The hotel features 410 well-equipped guestrooms, providing amenities such as minibars, personal safes, and cable TVs. Spacious suites include separate living areas and kitchenettes for added convenience. Guests can enjoy tea and coffee making facilities in their rooms, ensuring a comfortable stay. Some accommodations offer stunning views of the mountains, enhancing the overall experience.
Eat & Drink
Dining is diverse at Resorts World Awana with options such as Korean barbecue at Rajawali Restaurant and light meals at Flavours Cafe. The hotel also hosts the Ayu Awana Brunch Club on weekends, inviting guests to indulge in a leisurely brunch. Additional dining venues cater to a variety of tastes, ensuring all culinary preferences are met.
Leisure & Business
Recreational activities abound, including access to an outdoor pool, hot tub, fitness center, and a children's playground. Guests can engage in jungle trekking guided by forest experts or enjoy tennis and sauna facilities. The hotel also supports business needs with express check-in/check-out and meeting spaces available.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Variety!
“The hotel restaurants offered a fantastic mix of western and local food, with the western menu being particularly delicious and enjoyable for the kids.” view full review
Spacious Comfort
“The rooms were impressively spacious and newly renovated, providing a comfortable atmosphere with a smart TV that enhanced our entertainment options.” view full review
Easy Parking Options
“The hotel provided convenient parking choices, including sheltered paid parking and free open space, accommodating various needs.” view full review
Fun Activities!
“There were numerous activities available, including access to a cable car and a nostalgic pinball machine that kept both kids and adults entertained.” view full review
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Strategic location
Efficient skybus service
Funky smell in room
Rude staff
6.2/10
Nice
Rooms
6.8
Location
7.2
Service
5.7
Dining
5.7
Guest reviews
6.2/10
based on 10 reviews
3.5/5
based on 1021 reviews
7.7
7.7/10based on 1746 reviews
#9 of 24 hotels in Genting Highlands based on Tripadvisor
Donald
United States of America,
June
2024
6.6/10
My stay at the hotel was a mix of great experiences. The rooms were missing bathtubs or jacuzzi, but the balcony offered a rocking view of the mountains and forests. The service was warm and welcoming, though a few staff members weren't as friendly. The location was nice with fresh air and good weather, but not very ideal for traveling up to Genting Highland. The dining experience was not up to the mark, with limited choices, and unhelpful staff at breakfast. Overall, the facilities were satisfactory.
Rooms
8.0
The rooms were clean and comfortable with a wonderful balcony that had a great view of the mountain and forests.
Service
7.0
The service was warm, welcoming, and friendly overall, though there were a couple of instances where some staff members were not as friendly.
Location
6.0
The location was very nice with fresh air and good weather, but not very ideal for guests traveling up to the top of Genting Highland.
Dining
5.0
The dining experience was merely acceptable with limited choices and unhelpful staff during breakfast.
Facilities
7.0
The facilities provided were satisfactory.
Stephanie
United States of America,
February
2024
7.0/10
Despite some noise disturbances and small room size, my stay at Awana Resort was still enjoyable with reasonable views from the Awana Tower. The surroundings were serene and beautiful, although the noise from the chiller on the ground floor was a bit disruptive.
Rooms
7.0
The room, despite the old furniture, was surprisingly spacious and comfortable. The view from the Awana Tower was reasonable.
Service
6.0
The service at check-in was a bit robotic and lacked a warm welcome, which was a disappointment. However, I want to thank all the staff at Awana Resort for their assistance.
Location
8.0
The location was convenient, being just a 5-minute drive away from Genting Premium Outlets. It was great to be near the shopping mall, although the cleanliness of the area, especially the floors, could be improved.
Dining
7.0
The dining experience offered a good variety of choices and was reasonably well-balanced. However, there were some issues with being overcharged and the quality was not consistent.
Facilities
7.0
The facilities at Awana Resort were decent, offering a range of amenities to make the stay comfortable. However, the noise from the chiller affected the overall tranquility of the environment.
Elizabeth
United States of America,
February
2024
7.2/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable but had a construction view and some drilling noise. Although the room was a bit dim even with all the lights on, the mosquito netting at the windows and balcony door was a plus. The service was attentive to requests but lacked a warm and welcoming attitude. The location was nice, close to Genting Premium Outlet and Skycab, and the dining experience was satisfactory but could have more variety with Malaysian food.
Rooms
7.0
The rooms were clean and comfortable with mosquito netting at windows and balcony door.
Service
6.0
The service was attentive to requests but lacked a warm and welcoming attitude.
Location
8.0
The location was nice, close to Genting Premium Outlet and Skycab.
Dining
7.0
The dining experience was satisfactory but could have more variety with Malaysian food.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Benjamin
United States of America,
February
2024
5.0/10
My stay at the hotel was a mix of great views from the room but marred by cleanliness issues with a persistent moldy odor that affected my sleep. The service was lackluster, with rude staff and outdated facilities. However, the location provided convenient transportation and beautiful surroundings.
Rooms
5.0
The room had an amazing view but was really quite dirty, with a constant damp and mold like smell that gave me a headache after the night.
Service
5.0
The service was terrible with rude staff, no free Wi-Fi, and the hotel being in need of refurbishment.
Location
8.0
The hotel's location was perfect with nice views and free transportation provided from Awana Hotel to the bus terminal, which was very convenient.
Dining
5.0
The dining experience was disappointing and lacked variety with Malaysian food options.
Facilities
5.0
The hotel facilities need improvement and updating, as they are old and not clean.
Anna
United States of America,
February
2024
5.0/10
Upon arrival, I noticed a funky smell in the room, which made it hard to enjoy my meal. Some facilities were not in top condition, with a few items already damaged. However, the location was strategic and near key attractions, providing a pleasant experience overall.
Rooms
5.0
The room had a funky smell when we walked in, which was off-putting. It made it hard for me to enjoy my meal.
Service
5.0
The service was lacking. Staff were not welcoming and seemed rude. There was no free Wi-Fi, and the hotel could use some refurbishment.
Location
8.0
The location is very strategic, close to important places like GPO and the skyway. The skybus service was efficient, making travel easy.
Dining
5.0
The dining experience was disappointing, with limited options for breakfast.
Facilities
5.0
Some facilities were not fully managed, and many were already damaged. This affected the overall experience.
Strategic location
Funky smell in room
Joseph
United States of America,
October
2023
6.6/10
My stay at the hotel was overall pleasant, with clean and comfortable rooms and friendly staff. However, the dining options left much to be desired with limited variety. The location was convenient, but some areas were in need of refurbishment. The facilities were satisfactory, but there is room for improvement.
Rooms
8.0
The rooms were clean and comfortable, equipped with a stove and a microwave. Though there was a brief blackout upon entering, it was quickly resolved.
Service
7.0
The Malay lady staff were notably helpful and flexible, making date changes convenient. However, some other staff members seemed unhelpful.
Location
7.0
The hotel's proximity to Genting Premium Outlet and the cable car towards Genting Skyworlds was convenient for accessing attractions. While it was away from the town's hustle and bustle, it could benefit from some refurbishment in certain areas.
Dining
5.0
The dining experience lacked variety, particularly in Malaysian food options. The late buffet starting time of 7 am limited early breakfast choices.
Facilities
6.0
The facilities were decent overall, but there was a need for some refurbishment in the dining area to enhance the guest experience.
Clean Rooms
Limited Dining Options
Darren
United States of America,
October
2023
5.8/10
The hotel is situated near a shopping mall and offers a convenient location with cooling weather. The rooms, although spacious, can be noisy due to the chiller from the ground floor, slightly disrupting the tranquil environment. The service is lacking in friendliness and upkeep, with issues like no free Wi-Fi and a need for hotel refurbishment. The dining options are limited, but the hotel's location near Genting Premium Outlet and the amenities like a massage center and free chartered bus add convenience.
Rooms
7.0
The rooms were spacious, but the noise from the chiller on the ground floor detracted from the serene environment.
Service
5.0
The service had some lapses, such as rudeness and a lack of cleanliness. Improvement in staff attitude and hotel maintenance is needed.
Location
6.0
The hotel is conveniently near a shopping mall and offers cooling weather, but the property itself is described as old and dirty.
Dining
6.0
The dining options are not extensive, though the location near Genting Premium Outlet and the availability of a massage center and free chartered bus add value.
Facilities
5.0
The hotel lacks some essential facilities and may require refurbishment to enhance the overall guest experience.
Adam
United States of America,
September
2023
7.6/10
My stay at the hotel was delightful. The room was clean, spacious, and very comfortable, although it was only ready after 5pm. The service had its highs and lows with some staff offering an extra mattress while others lacked a warm and welcoming attitude. The location was perfect for exploring the walking trails and nearby attractions, although there were some initial confusions with directions. The dining experience had both its positives and negatives with delicious food but limited choices. The facilities were decent overall.
Rooms
8.0
The room was clean, spacious, and very comfortable, but it was only ready after 5pm.
Service
7.0
The service had its highs and lows; some staff were accommodating while others lacked a warm attitude.
Location
9.0
The location is ideal for walking trails and conveniently close to attractions, with free transportation provided.
Dining
7.0
The dining experience offered some delicious food but had limited choices.
Facilities
7.0
The facilities were decent overall, meeting basic needs.
Jim
United States of America,
August
2023
6.8/10
The hotel offers spacious rooms with a nice view, but there was an issue with the room lock and the lack of Wi-Fi. The service was good, and staff were proactive despite certain inconveniences. The location is strategic with proximity to key attractions, though cleanliness issues were noted in some areas.
Rooms
7.0
The room was very spacious and had a nice view, but unfortunately, the lock was broken, and there was no Wi-Fi available.
Service
8.0
The service was very nice, and the staff, including Viki, were helpful even when facing challenges like the closure of the cafe.
Location
6.0
The hotel's strategic location near GPO, Skyway, and with access to shuttle services is a plus, despite cleanliness issues in some areas.
Dining
6.0
Facilities
7.0
The hotel lacked Wi-Fi but offered laundry and shuttle services, with overall satisfactory facilities but room for improvement.
Amy
United States of America,
July
2023
5.6/10
The hotel room was unexpectedly spacious and gorgeous, but unfortunately, it lacked Wi-Fi and had issues with parking. The service was good overall but had some shortcomings with the staff's attention to booking details. The location was a mixed bag, with proximity to attractions offset by noisy neighbors. The dining experience was average and wanted to charge extra unfairly. The facilities were a bit outdated, including some old plastic items.
Rooms
7.0
The room was unexpectedly bigger and gorgeous, exceeding our expectations.
Service
6.0
Overall, the service was good and accommodating, despite some lapses in attention to details.
Location
6.0
The hotel's location made up for its shortcomings, providing access to nearby attractions like Genting Highland Premium Outlet. However, noise from neighboring guests affected our peaceful sleep.
Dining
5.0
The dining experience was average at best, with attempts to charge extra for some items unfairly.
Facilities
5.0
The facilities were outdated, including some 10-year-old plastic items, diminishing the overall experience.
Hotel Seri Malaysia Melaka
Hotel Francs
Sida Resort Hotel Nakhon Nayok
House
Courtyard By Marriott Madurai
Pearl Hotel Ryogoku
Leens Hotel
Yufuin Sansuikan
Hotel Arjuna
Gala Hotel
Desert Cave Hotel
Hotel Kodai International